Refund policy

All sales are final.

Got questions about your order? Our friendly customer service team is here to help. Reach out anytime to orders@jotaliving.com, and we'll make sure your experience is as smooth and joyful as possible.

Why no returns for edible products?

Well, you wouldn’t want to munch on something that sat in someone’s car for weeks, right? We wouldn’t either! Edible products can be sensitive to heat, and we can’t guarantee their journey since leaving our doors. Your satisfaction is our top priority, and we want to make sure everything you receive is just as fresh and fabulous as when it left us.